Billing Issues

I got a message saying my billing did not work.
Our system automatically charges you on the same day of the month which you subscribed.  It will automatically attempt to charge you up three times within a...
Sat, 19 Dec, 2020 at 12:36 PM
My credit card charge was rejected. What do I do?
Please contact the issuer of your credit card.  We do not have any further information about why the charge was rejected.
Sat, 19 Dec, 2020 at 12:37 PM
My credit card was lost/stolen
You may update or change your billing information anytime by logging in to swordandscale.com, selecting the user menu by clicking the icon on the top right,...
Sat, 19 Dec, 2020 at 12:37 PM
How do I change my credit card?
You may update or change your billing information anytime by logging in to swordandscale.com, selecting the user menu by clicking the icon on the top right,...
Fri, 18 Dec, 2020 at 7:02 PM
Can I get a refund?
We cannot refund digital content via our terms and conditions: https://www.swordandscale.com/terms-and-conditions/
Sat, 19 Dec, 2020 at 12:38 PM
I am being double-billed
It is not possible to be billed more than once a month using our automated system.   If you see several line items on your credit card statement, please...
Mon, 29 Apr, 2024 at 10:29 AM